Delivery to one location is free for purchases over HK$1,200.

For purchases below HK$1,200, a delivery fee of HK$150 applies.

(Delivery  coverage) Hong Kong Island , New Territories & Kowloon: (Except outlying islands & remote areas)

How long will it take to receive my delivery?

Normally your order will be delivered within 2 - 3 days from order confirmation, depending on our operating times.

Deliveries are usually between 12:00 PM to 6:00 PM, Monday - Saturday (excluding public holidays).

Other:

Delivery service will be suspended when typhoon signal No.8 or above, or a black rain warning is hoisted. In this event, customers will be contacted to reschedule the delivery time. 

Should the recipient not be available to accept delivery at the agreed time and delivery needs to be rescheduled, we reserve the right to charge an additional delivery fee.

It is illegal to sell alcohol to people under the age of 18. Therefore, customers must confirm that they are 18 years old or over when placing an order. It is the customers’ responsibility to ensure their logins are not misused by any person under 18 years old. It is also required for delivery to be received by a person 18 years of age or older (ID will be required) – if not, the goods will be delivered on another day.

Under Hong Kong regulation, intoxicating liquor must not be sold or supplied to a minor in the course of business.

Return and Refund Policy

• Customer should examine all the items at the time of delivery and notify the company immediately in case of any damages and/or deficiencies. If any wine is considered to be faulty, customer MUST notify the company within 2 working days, with photos or videos as reference for examination. (Return arrangement if applicable.) No complains will be considered later than 2 working days of delivery.
• If wines to be exchanged have been sold out, company would return the paid amount back to customer
• Purchase order made by any customer cannot be refunded under the conditions of check out with incorrect product, promotional product or other personal reason from the customer.
• If customer strongly request for the refund of purchase order, service charge will be paid by customer to Wine Hunter HK.
• In case of any discrepancy between the English and Chinese version, the English version shall prevail.
• Company reserves the rights for any disagreement raised by return and refund policy.